FAQs
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Brand Service FAQ
Fabric product FAQ

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Is there a minimum order quantity?

The Company may have minimum order quantity requirements to ensure a cost-effective production and shipping process. These minimum order quantities may be based on factors such as production capacity, packaging limitations, or logistical considerations. Customers may consult directly with the Company to determine if minimum order quantities are available and to discuss any possible exceptions or arrangements based on their specific needs.

What about your quality control system?

We conduct standardized tests on our products and have designed a range of innovative technologies to meet the diverse needs of our customers and the comfort and reliability levels of our users. Contact us for more product test reports.

What is no PFC?

1. PFC-free means that the fabrics do not contain perfluorocarbons, or PFCs for short, making them greener, more environmentally friendly and healthier, as Greenpeace International has long called for. 2. PFCs are commonly used as water and stain repellent coatings on textiles and are difficult to degrade in the environment. Studies have shown that some perfluorinated compounds, such as PFOA, are bioaccumulative and can continue to accumulate in the human body 

What about mass fabric production lead times?

1/Small order: 13-20 days for production. 2/ Bulk order: 20-40 days according to your order. For special urgent order, we can help to arrange faster. 3/Shipping time: about 3-7 days by express or air freight if small quantity. 4/ If bulk quantity, about 30-45 days by sea according to your seaport.

How can I get fabric samples?

1.Typically, our company encourages viewing of samples. We are actively involved in these types of interactions in order to allow potential customers to see their products first hand and demonstrate their quality and functionality. 2.If you would like to schedule a site visit or request samples, it is best to contact our company directly as we may have specific procedures or requirements for scheduling visits or sending samples.

Does the fabric product maintain high quality standards?

Whether a product meets environmental or quality standards depends on industry regulations, company practices and other factors, common standards include HIGG FEM Environmental Module Certification, ISO 9001 Quality Management, GRS (Global Recycled Standard) Environmental Recycled Fabric Certificate and other certifications. Our company has a number of patented technologies, products are in line with international standards of strict control of production, products have inspection and test reports and test reports, if you need, welcome to consult at any time, to provide you with the best quality service.

How is the fabric shipping calculated?

Freight charges are calculated based on a variety of factors, including the mode of transportation (air, sea, road, rail), the weight and volume of the goods being transported, the distance between origin and destination, any applicable fuel surcharges, and the type of goods being transported. Additional costs may be incurred for services such as insurance, customs clearance and special cargo handling charges. The overall cost may also be affected by the market demand and availability of freight services at the time of shipment. In essence, the calculation of freight costs involves a complex interplay of factors related to freight details and logistics.

What are the fabric terms of payment?

(1) Normally, we accept wire transfer, Western Union, PayPal, and irrevocable letter of credit at sight. Besides, it can be negotiated after cooperation. (2) For regular orders, we prefer 30% deposit before production, and pay the balance before/before.

Does it offer fabric customization?

Faybric is a responsible supplier of stretch fabrics with a vertically integrated supply chain system that brings together process integration of weaving, printing, dyeing, finishing, automation and post-processing customized options for customization to meet specific objectives, operational needs and site conditions. You can provide us with your desired conditions, requirements, etc. and we will customize different solutions to meet your needs.